Refund & Cancellation Policy
This page explains how cancellation, access renewal and possible refund requests are handled for Kadr IPTV.
1. Cancellation or renewal stop
You may request cancellation or stop further renewal by contacting support@kadriptv.com. Already activated monthly or yearly access usually remains active until the end of the current access period.
2. Refund requests
Refund requests are reviewed individually. Include your account email, access activation date and a short explanation of the issue.
3. Technical issues
If the app does not work on your supported Android TV device, contact support first so we can help diagnose installation, activation, internet connection and app operation.
4. Digital access
Because the project provides digital access to the app and cabinet, refunds may be limited after access has been activated or used, except where required by applicable law or where a confirmed technical issue cannot be resolved.
5. Contact
Support email: support@kadriptv.com.